The Cable Guy

Four days ago I switched  from Comcast to Verizon,

so I can enjoy my guilty pleasures

with a much clearer picture

a much faster internet

and a digital voice.

They say the service is much improved

and the customer service is top notch.

I got the "Triple Play" package.

It had a nice ring to it.

I tried to only purchase the internet and TV portion of the package

but it turns out it is cheaper to get the "Triple Play"

than it is to just purchase the internet and TV

portion of the package.

Ever since I had my new service installed,

my phone has stopped working.

I didn't even want the land line,

but since they forced me to buy it

I would like for it to work.

I can vouch for the Verizon customer service team,

since I have talked with every member twice a day

for the last 4 days.

They are very polite

and apologize profusely everytime I talk with them,

but my phone

that I didn't want in the first place

still doesn't work.

I've just been informed by Verizon

via text to my cell phone

that a cable guy will be visiting me today to fix my problem.

They say he will be here sometime before 9PM.

It's now 8 am.

I guess it could be worse.

They could have said he'll be here some time between now

and next Monday.

Instead, I only have 13 hours to wait until he shows up

with his utility belt full of wire ties and cable crimpers.

I would like to call all my friends

and tell them how wonderful Verizon is,

but my phone doesn't work.